Privacy Policy

Lelena Co. ("we," "our," or "us") respects your privacy and is committed to protecting any personal information you share with us through this website.

Information We Collect

We may collect information that you voluntarily provide when you:

• Submit a contact form

• Request information about our services

• Sign up for communications or newsletters (if applicable)

This information may include:

• Name

• Email address

• Phone number (if provided)

• Any information you choose to include in your message

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and requests

• Communicate about our services

• Schedule consultations or appointments

• Improve our website and customer experience

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Important Notice Regarding Contact Form Submissions

While we take reasonable measures to protect information submitted through this website, communications sent through our contact form or email should not be considered confidential, therapeutic, medical, or emergency communications.

Submitting a contact form, scheduling a consultation, or communicating with us through this website does not establish a therapist-client, counselor-client, or healthcare provider relationship.

Please do not submit highly sensitive personal, medical, mental health, financial, or legal information through the contact form. If you are experiencing a mental health crisis, medical emergency, or require immediate assistance, please contact emergency services or an appropriate crisis support resource in your area.

Website Analytics and Cookies

At this time, our website does not use advertising cookies or third-party tracking technologies for marketing purposes.

Like most websites, our hosting provider may automatically collect basic technical information such as IP addresses, browser type, device information, and pages visited for security, performance, and operational purposes.

If additional analytics tools, embedded media, or tracking technologies are added in the future, this Privacy Policy will be updated accordingly.

Third-Party Services

Our website may use trusted third-party services to support website functionality, such as website hosting, contact form processing, scheduling tools, newsletter platforms, or email communications.

These service providers only receive information necessary to perform their services and are expected to safeguard your information appropriately.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

info@lelena.com